Help & Support

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Have a question, found a bug, or want to share feedback? Reach out and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I create my first trip?

Tap the + tab at the bottom of the screen. You'll be guided through a 4-step wizard — select a destination on the world map, choose a trip template, set your travel dates, and Meliora Travel will automatically build your timeline.

How does the timeline engine work?

Once you enter your departure date, Meliora Travel reverse-calculates the ideal booking windows for every stage of your trip — Concept, Planning, Booking, Preflight, In-Flight, and Landed. It automatically compresses stages if your timeline is short, and flags any missed windows with Flight-Deck Alerts.

How do I invite someone to co-manage a trip?

Open a trip, tap the people icon in the top right, and tap Invite Co-Manager. You'll get a shareable link or invite code that your travel partner can use to join the trip. They'll need to have Meliora Travel installed on their device.

What is the Budget Planner?

The Budget Planner uses AI to estimate trip costs based on your destination, travel dates, and number of travelers. It breaks the budget into smart envelopes — Flights, Lodging, Food & Drink, Transportation, and Activities — so you can track what's planned vs. what's left at a glance.

What's included in Meliora Travel Premium?

The free tier supports 1 active trip. Meliora Travel Premium is a one-time purchase that unlocks unlimited trips, all future features, and priority support. You can upgrade from your Profile tab.

How do I delete my account?

Go to the Profile tab, scroll to the bottom, and tap Delete Account. This permanently removes your account and all associated trip data. Alternatively, email us at support@melioratravel.app and we'll process your deletion request within 48 hours.

I found a bug. How do I report it?

Please email support@melioratravel.app with a brief description of the issue and, if possible, a screenshot. We review every report and typically release fixes within a week.